We offer a lifetime warranty on our microphones, and are happy to repair yours in our workshop if anything has gone amiss. Email us and we can coordinate return shipping.
Before you do, though, you might want to check a few things first. Most often, when a customer is having an issue with their new mic, it’s the result of a faulty XLR cable. We recommend testing your mic with a couple different cables to rule this out as a problem.
If you just got your mic and you can’t get it to respond at all, make sure you are using phantom power. If the response just isn’t what you were expecting sonically, check that the mic is facing the right way.
If none of that seems to help, definitely reach out! We want to make sure your mic is working great for you.
>